Our Shipping Policy
The time I need to prepare an order for dispatch varies.
For in-stock, non-custom orders, your purchase will be dispatched within 7 days of purchase.
For custom orders, I will contact you to discuss specifics for your piece of artwork. Initially, I will work with you to finalize a plan for your artwork (i.e. we will discuss the size of the image on the page, the size of the page, etc…). Once a plan is approved by you I will set to work on your purchase. Due to the nature of the cyanotype process and reliance on the sun to be shining strongly, your artwork may take up to 21 days from approval of the plan. Luckily, Australia is not in short supply of sunny days, therefore it is likely to be much sooner than that. If for reasons out of my control your piece has not been able to be produced within 21 days, I will contact you and discuss options at the time. For more details, see individual items.
Items are shipped via Standard tracked post with Australia Post unless otherwise stated. Delivery times are estimated at between 5 and 14 days unless otherwise stated. Postage services are currently experiencing delays due to COVID-19.
Customs and Import Taxes:
Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.